Connex One to CS for SharePoint
migration service

Extremely easy , no special expertise or coding required. A complete Connex One to CS for SharePoint data migration software.

More details
Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to switch from Connex One to CS for SharePoint

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in CS for SharePoint.

Next

Retained association between object and people

When migrating your records from Connex One to CS for SharePoint we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Connex One to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Connex One to CS for SharePoint work

  • Get ready

    Register and go to our migration service.

  • Connect Connex One

    Pick and link your Connex One support desk with HDM.

  • Connect CS for SharePoint

    Grant the right to access your CS for SharePoint account.

  • Detail your business needs

    Let us know what elements of your migration you want to modify

  • Get your requirements estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from Connex One to CS for SharePoint everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your CS for SharePoint import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

June 10, 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at scale. With this customer support platform, you can connect with your customers on any channel. In a nutshell, there is no matter whether your clients want to get in touch …

Leverage the Benefits & Save Money on a Help Desk System

Leverage the Benefits & Save Money on a Help Desk System

April 21, 2020

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks to as high as 10,000 dollars. Typically, these prices are based on a number of factors, ranging from things such as the type of system you are using, the pricing …

Is Migrating Historical Data Worth the Splurge?

Is Migrating Historical Data Worth the Splurge?

July 5, 2018

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents working in the new helpdesk. But what do you do with all the customers that still have their issues open? And those who recently or not so recently contacted your …

Book a Call
cancel
%s
— %s