Connex One to Alloy Navigator
migration service

Smooth , no special skill set or coding required. A complete Connex One to Alloy Navigator data migration software.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from Connex One to Alloy Navigator

Strong safety of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Alloy Navigator.

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When migrating your data from Connex One to Alloy Navigator we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Connex One to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Connex One to Alloy Navigator work

  • Prepare

    Sign up and go to our migration service.

  • Connect Connex One

    Choose and link your Connex One support desk with HDM.

  • Give access to your Alloy Navigator account.

  • Explain your requirements

    Let us understand precisely what elements of your migration you would like to tweak

  • Have your requirements estimated

    We'll analyze your application and get back to you with a cost and a scope of work.

  • Migrate from Connex One to Alloy Navigator all data

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Alloy Navigator import

Our staff would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation
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