ConnectWise to Vivocha
migration service

Effortless , no special skill set or coding required. A complete ConnectWise to Vivocha data migration software.

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Your best tool for ConnectWise to Vivocha data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick the records you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and see the wonders happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing vital customer support information.
Effortless procedure

No need to worry about coding or constantly control each record transferred.

Just link both platforms, pick what you need to take to a new database and let the system deal with the rest for you.

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

Information is everything which is why we developed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to choose the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Except providing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from ConnectWise to Vivocha

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Vivocha.

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Sustained relation between object and people

When migrating your data from ConnectWise to Vivocha we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to Vivocha work

  • Prepare

    Register and go to our migration tool.

  • Opt and link your ConnectWise service desk with HDM.

  • Give access to your Vivocha account.

  • Outline your needs

    Let us understand precisely what parts of your migration you want to tweak

  • Have your requirements estimated

    We will analyze your case and get back to you with a price range and a scope of work.

  • Migrate from ConnectWise to Vivocha everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Vivocha import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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