ConnectWise to USU Valuemation (ITSDM)
migration service

Effortless , no special expertise or coding required. A complete ConnectWise to USU Valuemation (ITSDM) data migration software.

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Your best tool for ConnectWise to USU Valuemation (ITSDM) data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just choose what data you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and enjoy the wonders happening.
Record completion
Move your help desk data in full to ensure that no ticket is missing vital customer support information.
Easy procedure

You don’t have to bother about coding or continuously watch each record transferred.

Just link your source and target, choose what you want to take to a new database and let the system do the remainder.

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our team members can access to your credentials or other information.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from ConnectWise to USU Valuemation (ITSDM)

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in USU Valuemation (ITSDM).

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Retained relation between object and people

When migrating your data from ConnectWise to USU Valuemation (ITSDM) we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to USU Valuemation (ITSDM) work

  • Prepare

    Sign up and go to our migration tool.

  • Select and link your ConnectWise service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Give access to your USU Valuemation (ITSDM) account.

  • Describe your business needs

    Let us know exactly what elements of your migration you want to modify

  • Have your preferences estimated

    We will analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from ConnectWise to USU Valuemation (ITSDM) everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your USU Valuemation (ITSDM) import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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