ConnectWise to UseDesk
migration service
Effortless , no special expertise or programming required. A complete ConnectWise to UseDesk data migration tool.
ConnectWise to UseDesk
Your best tool for ConnectWise to UseDesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just choose the records you need to migrate and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and see the miracle happening.Record completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer service information.Effortless process
No need to worry about scripting or continuously control each record moved.
Just link your source and target, pick what you want to migrate and let the Migration Wizard do the rest for you.
Data dependency
Your customer info migrates complete and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members have access to your credentials or other information.
You can be sure that with HDM no data breaches are possible.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ConnectWise to UseDesk
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in UseDesk.Next
Maintained link between object and people
When migrating your data from ConnectWise to UseDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ConnectWise to UseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ConnectWise to UseDesk work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from ConnectWise to UseDesk.
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Link ConnectWise
Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.
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Connect UseDesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to UseDesk everything
Once everything's tested, find a quiet time with the least load on the support team and begin migrating from ConnectWise to UseDesk.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your UseDesk import
Our staff would be more than happy to run a custom migration if you have particular needs.
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