ConnectWise to ThinkOwl
migration service

Smooth , no special skill set or programming required. A complete ConnectWise to ThinkOwl data migration tool.

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Your best tool for ConnectWise to ThinkOwl data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply pick the records you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the target solution and see the magic happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.

Connect the platforms, pick data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we created a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer service, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from ConnectWise to ThinkOwl

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in ThinkOwl.

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Maintained connectivity between object and people

When migrating your data from ConnectWise to ThinkOwl we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to ThinkOwl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to ThinkOwl work

  • Prepare

    Register and go to our migration wizard.

  • Connect ConnectWise

    Opt and connect your ConnectWise service desk with HDM.

  • Connect ThinkOwl

    Grant access to your ThinkOwl account.

  • Detail your requirements

    Let us understand precisely what aspects of your migration you want to adjust

  • Have your preferences estimated

    We shall investigate your application and send you with a price and a scope of tasks.

  • Migrate from ConnectWise to ThinkOwl everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ThinkOwl import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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