ConnectWise to SysAid
migration service

Effortless , no special know how or coding required. A complete ConnectWise to SysAid data migration instrument.

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Your best tool for ConnectWise to SysAid data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing essential customer service information.
Simple and easy process

No need to worry about scripting or continuously control each piece of info moved.

Just attach your source and target, pick what you need to take to a new database and allow the tool deal with the remainder.

Data maintenance

Your information comes unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members have access to your passwords or records.

You may be certain with HDM no data breaches are possible.

You’re in charge

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to select the data arrangement, when it goes, and how.

Our tech engineers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we work to offer the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from ConnectWise to SysAid

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in SysAid.

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Sustained connection between object and people

When migrating your data from ConnectWise to SysAid we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to SysAid work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from ConnectWise to SysAid.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect SysAid

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SysAid all data

    When everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from ConnectWise to SysAid.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your SysAid import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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