ConnectWise to ServiceTonic
migration service

Effortless , no special knowledge or coding required. A complete ConnectWise to ServiceTonic data migration tool.

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Your best tool for ConnectWise to ServiceTonic data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and observe the magic happening.
Record completion
Transfer your help desk info in full to ensure that no ticket is missing critical customer service details.
Automated migration

Worried that you’ll need special skills to move your info? Worry not as we made sure that our tool simple to use as it can possibly be.

Connect the platforms, select data, click ok, and you’re done!

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees have see your credentials or records.

You may be certain with HDM no data breaches are possible.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Simple & effective

In just a couple of clicks it will be possible to pick what goes where, when it goes, and how.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we aim to deliver the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from ConnectWise to ServiceTonic

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in ServiceTonic.

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When migrating your data from ConnectWise to ServiceTonic we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to ServiceTonic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to ServiceTonic work

  • Prepare

    Sign-up and go to our migration tool.

  • Select and connect your ConnectWise support desk with HDM.

  • Connect ServiceTonic

    Grant the right to access your ServiceTonic account.

  • Explain your requirements

    Let us know what aspects of your migration you wish to adjust

  • Have your preferences estimated

    We will investigate your application and send you with a price and a scope of tasks.

  • Migrate from ConnectWise to ServiceTonic all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your ServiceTonic import

Our staff would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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