ConnectWise to ServicePRO
migration service

Extremely easy, no special knowledge or coding required. A complete ConnectWise to ServicePRO data migration tool.

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The best ConnectWise to ServicePRO tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose the records you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and see the wonders happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer support details.
Effortless process

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, pick what you want to migrate and allow the system do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

Information is key which is why we designed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from ConnectWise to ServicePRO

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you make sure that the records end up being in the right destinations in ServicePRO.

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Maintained relation between object and people

When migrating your records from ConnectWise to ServicePRO we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ConnectWise to ServicePRO work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect ConnectWise

    Pick and link your ConnectWise support desk with HDM.

  • Give the right to access your ServicePRO account.

  • Describe your requirements

    Let us know exactly what elements of your migration you would like to tweak

  • Get your needs estimated

    We shall analyze your case and get back to you with a price and a scope of work.

  • Migrate from ConnectWise to ServicePRO all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ServicePRO import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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