ConnectWise to Seraph Help Desk
migration service

Smooth , no special know how or programming required. A complete ConnectWise to Seraph Help Desk data migration tool.

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Your best tool for ConnectWise to Seraph Help Desk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new system and see the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing critical customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link your source and target, pick what you need to migrate and let the system deal with the remainder.

Data maintenance

Your customer info comes complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees can access to your credentials or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to choose what goes where, when it goes, and in what order.

Our developers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we aim to deliver the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from ConnectWise to Seraph Help Desk

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Seraph Help Desk.

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Sustained connection between object and people

When migrating your data from ConnectWise to Seraph Help Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to Seraph Help Desk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and link your ConnectWise service desk with HDM.

  • Connect Seraph Help Desk

    Grant access to your Seraph Help Desk account.

  • Express your business needs

    Let us know exactly what components of your migration you want to tweak

  • Have your preferences estimated

    We will analyze your case and get back to you with a cost and a scope of work.

  • Migrate from ConnectWise to Seraph Help Desk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Seraph Help Desk import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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