ConnectWise to RSTickets!Pro
migration service

Trouble-free , no special expertise or coding required. A complete ConnectWise to RSTickets!Pro data migration tool.

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The best ConnectWise to RSTickets!Pro tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and enjoy the miracle happening.
Data completion
Transfer your help desk data in full to ensure that no ticket is missing vital customer support details.
Effortless process

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach both platforms, choose what you want to migrate and let the system deal with the remainder.

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you expected.

Security is priority

Information is everything which is why we created a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from ConnectWise to RSTickets!Pro

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in RSTickets!Pro.

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Sustained connectivity between object and people

When migrating your records from ConnectWise to RSTickets!Pro we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ConnectWise to RSTickets!Pro work

  • Get ready

    Sign up and go to our migration service.

  • Select and link your ConnectWise support desk with HDM.

  • Grant access to your RSTickets!Pro account.

  • Explain your requirements

    Let us understand precisely what aspects of your migration you would like to adjust

  • Have your preferences estimated

    We will research your case and send you with a price and a scope of tasks.

  • Migrate from ConnectWise to RSTickets!Pro all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your RSTickets!Pro import

Our team would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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