ConnectWise to ((OTRS)) Community Edition
Extremely easy, no special expertise or coding required. A complete ConnectWise to ((OTRS)) Community Edition data migration software.
The best ConnectWise to ((OTRS)) Community Edition tool made for youThere’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and moneySkip the system analysis and code development processes. Just choose what data you need to transfer and set off with the transition immediately.
Effortless migrationNo special knowledge or skill needed. Just choose what data will go to the new system and enjoy the wonders happening.
Data completionMigrate your help desk data in full to make sure that no ticket has lost essential customer service details.
You don’t have to bother about scripting or constantly watch each piece of info transferred.
Just attach your source and target, choose what you want to take to a new database and let the tool deal with the remainder.
Your information migrates completeand we mean it.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.
You can be sure that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we strive to offer the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from ConnectWise to ((OTRS)) Community Edition
Strong security of your dataThe migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and custom fields, thus letting you ensure that the records end up in the right destinations in ((OTRS)) Community Edition.
Maintained connectivity between object and peopleWhen migrating your records from ConnectWise to ((OTRS)) Community Edition we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from ConnectWise to ((OTRS)) Community Edition
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ConnectWise to ((OTRS)) Community Edition work
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from ConnectWise to ((OTRS)) Community Edition.
Complete the form with required credentials to allow our data migration tool to access information from your current help desk.
Connect ((OTRS)) Community Edition
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences.
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to ((OTRS)) Community Edition all data
When everything's tested out, determine a quiet time with the minimal load on the support department and begin migrating from ConnectWise to ((OTRS)) Community Edition.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let a pro run your ((OTRS)) Community Edition import
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