ConnectWise to LiveHelpNow
migration service

Trouble-free , no special skill set or coding required. A complete ConnectWise to LiveHelpNow data migration software.

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The best ConnectWise to LiveHelpNow tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick the records you need to transfer and start the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and see the wonders happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost critical customer service details.
Simple and easy procedure

No need to worry about scripting or continuously watch each record moved.

Just attach both platforms, tick what you want to take to a new database and allow the system do the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we designed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from ConnectWise to LiveHelpNow

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in LiveHelpNow.

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Maintained connectivity between object and people

When migrating your records from ConnectWise to LiveHelpNow we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ConnectWise to LiveHelpNow work

  • Get ready

    Sign up and go to our migration tool.

  • Connect ConnectWise

    Pick and connect your ConnectWise support desk with HDM.

  • Connect LiveHelpNow

    Grant access to your LiveHelpNow account.

  • Explain your requirements

    Let us know what aspects of your migration you want to fine-tune

  • Have your needs estimated

    We shall analyze your application and send you with a total price and a scope of tasks.

  • Migrate from ConnectWise to LiveHelpNow all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your LiveHelpNow import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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