ConnectWise to Kustomer
migration service

Smooth , no special knowledge or programming required. A complete ConnectWise to Kustomer data migration tool.

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Your best tool for ConnectWise to Kustomer data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and enjoy the wonders happening.
Record completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.
Easy process

You don’t have to bother about coding or constantly control each record transferred.

Just link both platforms, pick what you want to take to a new database and let the system do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is paramount

Information is key which is why we created a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from ConnectWise to Kustomer

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Kustomer.

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Maintained connection between object and people

When migrating your data from ConnectWise to Kustomer we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to Kustomer

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to Kustomer work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from ConnectWise to Kustomer.

  • Connect ConnectWise

    Complete the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Kustomer everything

    When everything's validated, determine a quiet time with the least load on the support staff and start migrating from ConnectWise to Kustomer.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Kustomer import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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