ConnectWise to Jira Ops
migration service

Effortless , no special know how or coding required. A complete ConnectWise to Jira Ops data migration tool.

More details

Your best tool for ConnectWise to Jira Ops data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose customer info you need to move and start the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the target system and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost vital customer service information.
Easy process

No need to worry about scripting or continuously control each piece of info moved.

Just link both platforms, choose what you need to migrate and let the tool do the rest for you.

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you left it.

Security is paramount

Information is key which is why we designed a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick what goes where, when it goes, and in what order.

Our software considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer service, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from ConnectWise to Jira Ops

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Jira Ops.

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Maintained connection between object and people

When migrating your data from ConnectWise to Jira Ops we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to Jira Ops work

  • Prepare

    Register and go to our migration service.

  • Connect ConnectWise

    Choose and connect your ConnectWise service desk with HDM.

  • Connect Jira Ops

    Grant access to your Jira Ops account.

  • Describe your requirements

    Let us understand precisely what parts of your migration you want to adjust

  • Get your needs estimated

    We shall research your application and get back to you with a price range and a scope of tasks.

  • Migrate from ConnectWise to Jira Ops everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Jira Ops import

Our staff would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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