ConnectWise to inSided
migration service

Trouble-free, no special knowledge or coding required. A complete ConnectWise to inSided data migration instrument.

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The best ConnectWise to inSided tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just choose customer info you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.
Data completion
Move your help desk info in full to make certain that no ticket is missing vital customer service information.
Automated tool

Worried that you’ll need special skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Connect the platforms, pick data, click ok, and the migration is ready!

Data dependency

Your information comes completeand we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our team members have access to your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to propose the best possible migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from ConnectWise to inSided

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields, thus letting you be sure that the records end up in the right places in inSided.

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Retained connection between object and people

When migrating your records from ConnectWise to inSided we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ConnectWise to inSided work

  • Get ready

    Sign-up and go to our migration service.

  • Select and connect your ConnectWise service desk with HDM.

  • Connect inSided

    Give access to your inSided account.

  • Describe your requirements

    Let us know what parts of your migration you want to fine-tune

  • Have your needs estimated

    We shall investigate your application and send you with a price and a scope of work.

  • Migrate from ConnectWise to inSided all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your inSided import

Our team would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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