ConnectWise to Helpy
migration service

Extremely easy, no special expertise or programming required. A complete ConnectWise to Helpy data migration software.

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The best ConnectWise to Helpy tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on what data you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and enjoy the magic happening.
Data completion
Move your help desk records in full to make sure that no ticket is missing critical customer service details.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach both platforms, tick what you need to take to a new database and allow the tool deal with the remainder.

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.

Security is priority

You data is key which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of clicks it will be possible to select what goes where, when it starts, and in what order.

Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Outside of producing great customer support services, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from ConnectWise to Helpy

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields, thus helping you to ensure that the records end up in the right destinations in Helpy.

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Retained relation between object and people

When migrating your records from ConnectWise to Helpy we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to Helpy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ConnectWise to Helpy work

  • Get ready

    Register and go to our migration wizard.

  • Pick and connect your ConnectWise support desk with HDM.

  • Connect Helpy

    Give access to your Helpy account.

  • Describe your needs

    Let us know what parts of your migration you need to fine-tune

  • Get your preferences estimated

    We shall investigate your case and send you with a price range and a scope of tasks.

  • Migrate from ConnectWise to Helpy all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Helpy import

Our team would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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