ConnectWise to HelpDesk
migration service
Smooth , no special expertise or programming required. A complete ConnectWise to HelpDesk data migration instrument.
ConnectWise to HelpDesk
Your best tool for ConnectWise to HelpDesk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and enjoy the wonders happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer support information.Automated migration
Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface simple to use as possible.
Connect the platforms, select data, click ok, and you’re done!
Data dependency
Your customer info migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members can access to your passwords or other information.
You may be sure that with HDM no data breaches are possible.
Record mapping
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to propose the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ConnectWise to HelpDesk
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in HelpDesk.Next
Maintained relation between object and people
When migrating your data from ConnectWise to HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ConnectWise to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ConnectWise to HelpDesk work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ConnectWise to HelpDesk.
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Link ConnectWise
Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
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Connect HelpDesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to HelpDesk all data
When everything's tested, find a quiet time with the least load on the support team and begin migrating from ConnectWise to HelpDesk.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your HelpDesk import
Our staff would be more than happy to run a customized migration if you have particular requirements.
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