ConnectWise to HelpDesk
migration service
Smooth , no special expertise or programming required. A complete ConnectWise to HelpDesk data migration instrument.
ConnectWise to HelpDesk
Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.Full & Precise
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of dataReasons to use Help Desk Migration to switch from ConnectWise to HelpDesk
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in HelpDesk.Next
Maintained relation between object and people
When migrating your data from ConnectWise to HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ConnectWise to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from ConnectWise to HelpDesk work
Prepare
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ConnectWise to HelpDesk.
Link ConnectWise
Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
Connect HelpDesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to HelpDesk all data
When everything's tested, find a quiet time with the least load on the support team and begin migrating from ConnectWise to HelpDesk.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your HelpDesk import
Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation