ConnectWise to GoToAssist
migration service

Effortless , no special know how or programming required. A complete ConnectWise to GoToAssist data migration software.

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Your best tool for ConnectWise to GoToAssist data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just pick the records you need to move and set off with the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and see the magic happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost essential customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Connect the help desks, select data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we created a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a few clicks you will be able to choose what goes where, when it starts, and in what order.

Our tech engineers considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from ConnectWise to GoToAssist

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in GoToAssist.

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Maintained connection between object and people

When migrating your data from ConnectWise to GoToAssist we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to GoToAssist

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to GoToAssist work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect ConnectWise

    Pick and connect your ConnectWise support desk with HDM.

  • Connect GoToAssist

    Give access to your GoToAssist account.

  • Explain your requirements

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Get your preferences estimated

    We'll analyze your application and send you with a price and a scope of tasks.

  • Migrate from ConnectWise to GoToAssist everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your GoToAssist import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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