ConnectWise to Gnatta
migration service

Extremely easy , no special knowledge or programming required. A complete ConnectWise to Gnatta data migration instrument.

Risk-free and Reputable

Your passwords along with records are safe with us and will be used for import solely.

Effective and Easy

Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.

Optimal & Precise

We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to switch from ConnectWise to Gnatta

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Gnatta.

Retained link between object and people

When migrating your records from ConnectWise to Gnatta we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

What you may migrate from ConnectWise to Gnatta

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

In what way does data migration from ConnectWise to Gnatta work

Get ready

Sign-up and go to our migration software.
Link ConnectWise

Opt and connect your ConnectWise service desk with HDM.
Connect Gnatta

Grant access to your Gnatta account.
Describe your needs

Let us understand precisely what aspects of your migration you wish to fine-tune
Have your needs estimated

We shall investigate your case and send you with a cost and a scope of tasks.
Migrate from ConnectWise to Gnatta everything

Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from ConnectWise

To Gnatta

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.