ConnectWise to Gnatta
migration service

Extremely easy , no special knowledge or programming required. A complete ConnectWise to Gnatta data migration instrument.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to switch from ConnectWise to Gnatta

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Gnatta.

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When migrating your records from ConnectWise to Gnatta we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ConnectWise to Gnatta

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from ConnectWise to Gnatta work

  • Get ready

    Sign-up and go to our migration software.

  • Opt and connect your ConnectWise service desk with HDM.

  • Connect Gnatta

    Grant access to your Gnatta account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Have your needs estimated

    We shall investigate your case and send you with a cost and a scope of tasks.

  • Migrate from ConnectWise to Gnatta everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Custom Migration price
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Any modules, any requirements.
Start free demo migration
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Zendesk import

Our team would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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Help Desk Migration service


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