ConnectWise to eTouchPoint
migration service

Extremely easy , no special expertise or programming required. A complete ConnectWise to eTouchPoint data migration software.

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Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've handled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from ConnectWise to eTouchPoint

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in eTouchPoint.

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Retained relation between object and people

When migrating your records from ConnectWise to eTouchPoint we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ConnectWise to eTouchPoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

In what way does data migration from ConnectWise to eTouchPoint work

  • Get ready

    Register and go to our migration wizard.

  • Select and link your ConnectWise service desk with HDM.

  • Connect eTouchPoint

    Give access to your eTouchPoint account.

  • Clarify your requirements

    Let us know what elements of your migration you want to tweak

  • Get your preferences estimated

    We will research your case and send you with a price and a scope of tasks.

  • Migrate from ConnectWise to eTouchPoint everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Zendesk import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation
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