ConnectWise to eStreamDesk
migration service

Effortless, no special skill set or coding required. A complete ConnectWise to eStreamDesk data migration instrument.

More details

Your best tool for ConnectWise to eStreamDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick customer info you need to move and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and observe the magic happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost vital customer service information.
Easy procedure

You don’t have to bother about coding or continuously control each record transferred.

Just link both platforms, tick what you want to take to a new database and allow the Migration Wizard do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we created a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from ConnectWise to eStreamDesk

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields, thus letting you be sure that the records end up in the right places in eStreamDesk.

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Retained connection between object and people

When migrating your data from ConnectWise to eStreamDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to eStreamDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to eStreamDesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect ConnectWise

    Select and connect your ConnectWise service desk with HDM.

  • Give access to your eStreamDesk account.

  • Explain your business needs

    Let us know what elements of your migration you would like to fine-tune

  • Get your preferences estimated

    We shall research your application and get back to you with a cost and a scope of work.

  • Migrate from ConnectWise to eStreamDesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your eStreamDesk import

Our staff would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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