ConnectWise to elevio
migration service

Smooth , no special know how or programming required. A complete ConnectWise to elevio data migration software.

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Your best tool for ConnectWise to elevio data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on customer info you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer support details.
Automated migration

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as possible.

Attach the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Outside of providing great customer service, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from ConnectWise to elevio

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in elevio.

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Sustained connection between object and people

When migrating your data from ConnectWise to elevio we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to elevio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to elevio work

  • Prepare

    Sign up and go to our migration software.

  • Opt and link your ConnectWise support desk with HDM.

  • Connect elevio

    Give access to your elevio account.

  • Express your business needs

    Let us know exactly what aspects of your migration you wish to tweak

  • Have your requirements estimated

    We'll research your case and send you with a total price and a scope of tasks.

  • Migrate from ConnectWise to elevio everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your elevio import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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