ConnectWise to eGain Suite
migration service
Extremely easy , no special knowledge or programming required. A complete ConnectWise to eGain Suite data migration software.
ConnectWise to eGain Suite
The best ConnectWise to eGain Suite tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose what data you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and enjoy the miracle happening.Data completion
Migrate your help desk data in full to make sure that no ticket is missing vital customer support details.Effortless procedure
No need to worry about scripting or continuously control each piece of info transferred.
Just link your source and target, tick what you want to take to a new database and allow the tool do the remainder.
Data dependency
Your customer data comes unite , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our team members can see your passwords or other information.
You may be sure that with HDM no data breaches are possible.
You’re in control
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we strive to propose the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from ConnectWise to eGain Suite
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in eGain Suite.Next
Maintained link between object and people
When migrating your records from ConnectWise to eGain Suite we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ConnectWise to eGain Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ConnectWise to eGain Suite work
-
Get ready
Sign up and go to our migration wizard.
-
Link ConnectWise
Choose and link your ConnectWise support desk with HDM.
-
Link eGain Suite
Give the right to access your eGain Suite account.
-
Express your requirements
Let us know exactly what parts of your migration you want to adjust
-
Get your needs estimated
We will research your application and get back to you with a cost and a scope of work.
-
Migrate from ConnectWise to eGain Suite everything
Move all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your eGain Suite import
Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
3 Strategies to Follow When Switching Help Desks
The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…
Help Desk System Reviews
3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…
