ConnectWise to eGain Suite
migration service
Extremely easy , no special knowledge or programming required. A complete ConnectWise to eGain Suite data migration software.
Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.Full & Precise
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext


Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in eGain Suite.Next
Maintained link between object and people
When migrating your records from ConnectWise to eGain Suite we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from ConnectWise to eGain Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
In what way does data migration from ConnectWise to eGain Suite work
Get ready
Sign up and go to our migration wizard.
Link ConnectWise
Choose and link your ConnectWise support desk with HDM.
Link eGain Suite
Give the right to access your eGain Suite account.
Express your requirements
Let us know exactly what parts of your migration you want to adjust
Get your needs estimated
We will research your application and get back to you with a cost and a scope of work.
Migrate from ConnectWise to eGain Suite everything
Move all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Automated Migration price
During automated migration we transfer records , including relations between them.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your Zendesk import
Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation