ConnectWise to Dezide
migration service

Trouble-free , no special know how or programming required. A complete ConnectWise to Dezide data migration instrument.

Secure and Safe

Your passwords along with data are safe with us and will be used for import solely.

Quick and Understandable

Help Desk Migration does not require any special competencies or knowledge to begin the the migration.

Full & Accurate

We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from ConnectWise to Dezide

Strong security of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Dezide.

Maintained association between object and people

When migrating your records from ConnectWise to Dezide we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

What you may migrate from ConnectWise to Dezide

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

In what way does data migration from ConnectWise to Dezide work

Get ready

Sign up and go to our migration software.
Link ConnectWise

Pick and connect your ConnectWise support desk with HDM.
Link Dezide

Give the right to access your Dezide account.
Detail your requirements

Let us know what components of your migration you would like to modify
Get your needs estimated

We shall investigate your case and get back to you with a price and a scope of work.
Migrate from ConnectWise to Dezide everything

Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from ConnectWise

To Dezide

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.