ConnectWise to Deskpro
migration service

Smooth, no special knowledge or coding required. A complete ConnectWise to Deskpro data migration tool.

More details

Your best tool for ConnectWise to Deskpro data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and observe the miracle happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer service information.
Simple and easy procedure

No need to worry about scripting or continuously control each piece of info transferred.

Just link both platforms, pick what you need to take to a new database and let the system deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is everything which is why we designed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to pick what goes where, when it starts, and how.

Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.

Great service first

Apart from producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from ConnectWise to Deskpro

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields, thus letting you make sure that the records end up in the right places in Deskpro.

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Retained association between object and people

When migrating your data from ConnectWise to Deskpro we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to Deskpro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to Deskpro work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from ConnectWise to Deskpro.

  • Fill in the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect Deskpro

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs.

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Deskpro all data

    Once everything's validated, determine a quiet time with the minimal load on the support team and start migrating from ConnectWise to Deskpro.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Deskpro import

Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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