ConnectWise to DeskCenter Management Suite
migration service

Extremely easy , no special know how or programming required. A complete ConnectWise to DeskCenter Management Suite data migration instrument.

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The best ConnectWise to DeskCenter Management Suite tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just decide on what data you need to move and set off with the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new platform and enjoy the magic happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer support details.
Automated tool

Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface accessible as it can possibly be.

Connect the platforms, pick data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we created a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You’re in control

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it will be possible to select what goes where, when it starts, and how.

Our software took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer service, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from ConnectWise to DeskCenter Management Suite

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in DeskCenter Management Suite.

Next

When migrating your records from ConnectWise to DeskCenter Management Suite we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ConnectWise to DeskCenter Management Suite work

  • Get ready

    Sign up and go to our migration software.

  • Connect ConnectWise

    Select and link your ConnectWise support desk with HDM.

  • Connect DeskCenter Management Suite

    Give the right to access your DeskCenter Management Suite account.

  • Describe your requirements

    Let us understand precisely what elements of your migration you wish to tweak

  • Get your preferences estimated

    We'll research your application and send you with a total price and a scope of work.

  • Migrate from ConnectWise to DeskCenter Management Suite all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your DeskCenter Management Suite import

Our team would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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