ConnectWise to DataKnowl
migration service

Effortless , no special expertise or coding required. A complete ConnectWise to DataKnowl data migration tool.

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Your best tool for ConnectWise to DataKnowl data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick customer info you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and observe the magic happening.
Record completion
Transfer your help desk records in full to make certain that no ticket has lost essential customer support details.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.

Attach the help desks, pick records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

Information is key which is why we designed a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Simple & effective

In just a few buttons to press you will be able to pick the data arrangement, when it starts, and in what order.

Our developers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer service, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from ConnectWise to DataKnowl

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in DataKnowl.

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When migrating your data from ConnectWise to DataKnowl we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ConnectWise to DataKnowl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ConnectWise to DataKnowl work

  • Prepare

    Register and go to our migration service.

  • Connect ConnectWise

    Opt and link your ConnectWise support desk with HDM.

  • Give access to your DataKnowl account.

  • Express your business needs

    Let us know what elements of your migration you would like to tweak

  • Get your needs estimated

    We will investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from ConnectWise to DataKnowl everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your DataKnowl import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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