ConnectWise to CSS
migration service

Smooth , no special expertise or programming required. A complete ConnectWise to CSS data migration software.

More details
Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from ConnectWise to CSS

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in CSS.

Next

Retained connectivity between object and people

When migrating your data from ConnectWise to CSS we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from ConnectWise to CSS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

How does data migration from ConnectWise to CSS work

  • Prepare

    Sign up and go to our migration software.

  • Connect ConnectWise

    Pick and link your ConnectWise service desk with HDM.

  • Connect CSS

    Grant the right to access your CSS account.

  • Outline your business needs

    Let us know exactly what aspects of your migration you want to tweak

  • Get your needs estimated

    We will investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from ConnectWise to CSS everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Zendesk import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation
Book a Call
cancel
%s
— %s