ConnectWise to Alcea HelpDesk
migration service
Effortless , no special know how or programming required. A complete ConnectWise to Alcea HelpDesk data migration instrument.
ConnectWise to Alcea HelpDesk
Your best tool for ConnectWise to Alcea HelpDesk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to transfer and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the new system and see the wonders happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Automated migration
Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.
Link the help desks, pick data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
Information is key which is why we created a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a few clicks it is possible to choose the data arrangement, when it starts, and in what order.
Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Apart from providing great customer service, we always aim to develop our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from ConnectWise to Alcea HelpDesk
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in Alcea HelpDesk.Next
Retained association between object and people
When migrating your data from ConnectWise to Alcea HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ConnectWise to Alcea HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ConnectWise to Alcea HelpDesk work
-
Prepare
Register and go to our migration wizard.
-
Connect ConnectWise
Select and link your ConnectWise support desk with HDM.
-
Link Alcea HelpDesk
Give access to your Alcea HelpDesk account.
-
Outline your needs
Let us know what aspects of your migration you wish to adjust
-
Get your preferences estimated
We'll research your case and get back to you with a cost and a scope of work.
-
Migrate from ConnectWise to Alcea HelpDesk everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Alcea HelpDesk import
Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Help Desk System Reviews
3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…
