Comm100 Help Desk import
in a few clicks

Without techs, timelack and hustle. With help of robust data import wizard.

More details

Comm100 Help Desk import tool you’ve been looking for

Your platform import troubles are behind you now. Full platform to platform migration with HDM fast and effortless.
Save time & money
Clear process cost, a quick migration to the new help desk, and no need to design the migration method. Get all of this with HDM service.
Smooth setup
Just prepare your information for transition in advance and begin moving your data. No need to do everything alone.
Vital data right beside you
Whether it is for complying reasons, or convenience, migrate your historical data to the new tool to keep up with customer data easier.
Autonomous migration

Why waste time transferring data by hand when a machine can do it?

Our importing system will deliver every piece of info so you don’t have to.

Connection integrity

All your emails will move complete and whole. From sender and receiver info to attachments and signatures, all data will be untouched.

The same applies to the help desk and CSV data. As a result, you get technically viable information.

Data safety

All the credentials you provide during the migration process are not kept in our system. Only authorized employees can get access to your accounts or help desk dashboards.

All your info is under solid protection from any kind of danger.

Data mapping

Pick what data will migrate to your new solution yourself.

During the data migration, you can check what entities to leave behind and what to take with you.

Ease of use

The full process was solely designed to allow users to complete the migration themselves.

No need to have programming experience or exceptional knowledge, just follow the shown prompts.

Outstanding support

Our main goal is to make our service as pleasant to you as possible, and G2 Crowd has already recognized it. We always go after high-level service and proper assistance.

Whether it is through a phone or email, we are always ready to tackle your migration issues.


Why import data to Comm100 Help Desk using Help Desk Migration?

Castle gates

Security first

We don't share any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration make it easier to automatically transmit custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Comm100 Help Desk with their respective agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to Comm100 Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Comm100 Help Desk in 6 quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and connect your source support desk with HDM.

  • Connect Comm100 Help Desk

    Grant the right to access your Comm100 Help Desk account.

  • Express your business needs

    Let us understand precisely what parts of your migration you want to tweak

  • Get your needs estimated

    We will research your case and get back to you with a price range and a scope of tasks.

  • Import to Comm100 Help Desk everything

    Move all your customer support records in a single push.

We keep all of your data safe

We take security and safety very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

Comm100 Help Desk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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