Comm100 Help Desk to Spiceworks
migration service

Smooth, no special know how or coding required. A complete Comm100 Help Desk to Spiceworks data migration tool.

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Your best tool for Comm100 Help Desk to Spiceworks data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on the records you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and see the wonders happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the help desks, pick records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive how you left it.

Security is priority

Information is key which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to choose the data arrangement, when it goes, and how.

Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer service, we always strive to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Comm100 Help Desk to Spiceworks

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus letting you make sure that the data end up in the right places in Spiceworks.

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When migrating your data from Comm100 Help Desk to Spiceworks we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Comm100 Help Desk to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Comm100 Help Desk to Spiceworks work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Comm100 Help Desk to Spiceworks.

  • Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs.

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Spiceworks all data

    Once everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from Comm100 Help Desk to Spiceworks.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Spiceworks import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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