Comm100 Help Desk to SmarterTrack
migration service
Extremely easy , no special know how or coding required. A complete Comm100 Help Desk to SmarterTrack data migration software.
Comm100 Help Desk to SmarterTrack
The best Comm100 Help Desk to SmarterTrack tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Simply decide on customer info you need to move and start the transition immediately.Easy transition process
No specific expertise needed. Just choose what data will go to the target platform and observe the magic happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer support information.Simple and easy procedure
No need to worry about scripting or continuously control each piece of info moved.
Just link your source and target, pick what you need to take to a new database and let the Migration Wizard do the remainder.
Data maintenance
Your information migrates unite , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our employees can access to your credentials or records.
You may be certain with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press it will be possible to pick what goes where, when it goes, and how.
Our tech engineers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service provider, we strive to deliver the most effective migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Comm100 Help Desk to SmarterTrack
Strong safety of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in SmarterTrack.Next
Sustained link between object and people
When migrating your records from Comm100 Help Desk to SmarterTrack we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Comm100 Help Desk to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Comm100 Help Desk to SmarterTrack work
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Get ready
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Comm100 Help Desk to SmarterTrack.
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Link Comm100 Help Desk
Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
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Link SmarterTrack
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SmarterTrack everything
When everything's validated, choose a quiet time with the least load on the support staff and begin migrating from Comm100 Help Desk to SmarterTrack.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your SmarterTrack import
Our team would be more than happy to perform a custom migration if you have special demands.
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