Comm100 Help Desk to SmarterTrack
migration service
Extremely easy , no special know how or coding required. A complete Comm100 Help Desk to SmarterTrack data migration software.
Comm100 Help Desk to SmarterTrack
Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.Complete & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of dataWhy you should use Help Desk Migration to migrate data from Comm100 Help Desk to SmarterTrack
Strong safety of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in SmarterTrack.Next
Sustained link between object and people
When migrating your records from Comm100 Help Desk to SmarterTrack we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Comm100 Help Desk to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Comm100 Help Desk to SmarterTrack work
Get ready
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Comm100 Help Desk to SmarterTrack.
Link Comm100 Help Desk
Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
Link SmarterTrack
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs
Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to SmarterTrack everything
When everything's validated, choose a quiet time with the least load on the support staff and begin migrating from Comm100 Help Desk to SmarterTrack.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your SmarterTrack import
Our team would be more than happy to perform a custom migration if you have special demands.
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