Comm100 Help Desk to ServiceNow
migration service

Effortless, no special knowledge or programming required. A complete Comm100 Help Desk to ServiceNow data migration instrument.

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Your best tool for Comm100 Help Desk to ServiceNow data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just pick the records you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and see the wonders happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer support information.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link both platforms, pick what you need to migrate and let the system deal with the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we developed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.

Simple & effective

In only a few clicks you will be able to choose the data arrangement, when it starts, and how.

Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer support services, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Comm100 Help Desk to ServiceNow

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to be sure that the records end up being in the right places in ServiceNow.

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When migrating your data from Comm100 Help Desk to ServiceNow we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Comm100 Help Desk to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Comm100 Help Desk to ServiceNow work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Comm100 Help Desk to ServiceNow.

  • Complete the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect ServiceNow

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs.

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow all data

    When everything's tested out, find a quiet time with the minimal load on the support department and start migrating from Comm100 Help Desk to ServiceNow.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ServiceNow import

Our staff would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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