Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Comm100 Help Desk to Microsoft Dynamics
migration service

Trouble-free , no special expertise or coding required. A complete Comm100 Help Desk to Microsoft Dynamics data migration tool.

More details

The best Comm100 Help Desk to Microsoft Dynamics tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply pick the records you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and see the wonders happening.
Data completion
Transfer your help desk info in full to make sure that no ticket is missing critical customer support information.
Simple and easy procedure

You don’t have to bother about scripting or continuously watch each record transferred.

Just attach both platforms, tick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

You data is everything which is why we designed a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Comm100 Help Desk to Microsoft Dynamics

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Microsoft Dynamics.

Next

Sustained connectivity between object and people

When migrating your records from Comm100 Help Desk to Microsoft Dynamics we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Comm100 Help Desk to Microsoft Dynamics

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Comm100 Help Desk to Microsoft Dynamics work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and link your Comm100 Help Desk service desk with HDM.

  • Connect Microsoft Dynamics

    Give the right to access your Microsoft Dynamics account.

  • Outline your needs

    Let us know exactly what components of your migration you need to fine-tune

  • Have your needs estimated

    We shall research your application and send you with a the overall cost and a scope of work.

  • Migrate from Comm100 Help Desk to Microsoft Dynamics all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Microsoft Dynamics import

Our team would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

What is and Why You Should Do Data Mapping

If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…

Book a Call
cancel
%s
— %s