Comm100 Help Desk to Live Agent
Extremely easy, no special expertise or coding required. A complete Comm100 Help Desk to Live Agent data migration tool.
The best Comm100 Help Desk to Live Agent tool made for youThere’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and moneySkip the system analysis and tool development processes. Just choose what data you need to move and start the transition right away.
Effortless migrationNo special knowledge or skill needed. Just select what data will go to the new system and enjoy the magic happening.
Data completionMigrate your help desk records in full to make sure that no ticket is missing essential customer service information.
Scared that you’ll need special skills to move your info? Don’t be as we made sure that our tool accessible as it can possibly be.
Connect the platforms, select records, click ok, and you’re done!
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is priority
Information is everything which is why we designed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
Simple & effective
In just a couple of clicks it is possible to select what goes where, when it goes, and how.
Our software took user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Good service first
Outside of producing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from Comm100 Help Desk to Live Agent
Strong security of your informationThe migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard as well as custom fields, thus letting you make sure that the records end up in the right places in Live Agent.
Maintained association between object and peopleWhen migrating your records from Comm100 Help Desk to Live Agent we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Comm100 Help Desk to Live Agent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Comm100 Help Desk to Live Agent work
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Comm100 Help Desk to Live Agent.
Link Comm100 Help Desk
Fill out the form with required credentials to permit our data migration tool to retrieve data from your current help desk.
Connect Live Agent
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences.
Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Live Agent all data
Once everything's validated, choose a quiet time with the least load on the support staff and begin migrating from Comm100 Help Desk to Live Agent.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
Let a pro run your Live Agent import
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