Comm100 Help Desk to Jira Service Desk
migration service

Extremely easy , no special expertise or programming required. A complete Comm100 Help Desk to Jira Service Desk data migration instrument.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to switch from Comm100 Help Desk to Jira Service Desk

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Jira Service Desk.

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Sustained relation between object and people

When migrating your records from Comm100 Help Desk to Jira Service Desk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Comm100 Help Desk to Jira Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Comm100 Help Desk to Jira Service Desk work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Comm100 Help Desk to Jira Service Desk.

  • Connect Comm100 Help Desk

    Fill in the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Connect Jira Service Desk

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Jira Service Desk all data

    When everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from Comm100 Help Desk to Jira Service Desk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Jira Service Desk import

Our team would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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