Comm100 Help Desk to Groove
Effortless, no special know how or programming required. A complete Comm100 Help Desk to Groove data migration instrument.
Your best tool for Comm100 Help Desk to Groove data migrationNo need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resourcesAvoid complex data audit and script development processes. Just pick what data you need to move and start the transition when comfortable.
Simple transition processNo tech expertise required. Just pick what data will go to the new solution and enjoy the magic happening.
Record structure maintenanceMove your help desk info in full to make certain that no ticket has lost critical customer support details.
Simple and easy procedure
You don’t have to bother about scripting or constantly watch each record moved.
Just attach both platforms, pick what you need to take to a new database and allow the system deal with the remainder.
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
You data is everything which is why we created a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a few clicks you will be able to select what goes where, when it goes, and in what order.
Our developers took user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service first
Apart from providing great customer support services, we always want to develop our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Comm100 Help Desk to Groove
Strong privacy of your recordsThe migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and even custom fields, thus helping you to be sure that the records end up being in the right destinations in Groove.
Retained relation between object and peopleWhen migrating your data from Comm100 Help Desk to Groove we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Comm100 Help Desk to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Comm100 Help Desk to Groove work
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Comm100 Help Desk to Groove.
Connect Comm100 Help Desk
Fill out the form with required credentials to make it possible for our data migration tool to access records from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences.
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Groove all data
When everything's tested, choose a quiet time with the least load on the support department and start migrating from Comm100 Help Desk to Groove.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a professional perform your Groove import
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