Comm100 Help Desk to Gorgias
migration service

Trouble-free , no special know how or coding required. A complete Comm100 Help Desk to Gorgias data migration tool.

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The best Comm100 Help Desk to Gorgias tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose the records you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the new system and see the miracle happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer support information.
Easy procedure

No need to worry about scripting or continuously watch each piece of info transferred.

Just attach both platforms, tick what you want to take to a new database and allow the tool do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

Information is everything which is why we created a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You’re in control

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from Comm100 Help Desk to Gorgias

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Gorgias.

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Retained association between object and people

When migrating your records from Comm100 Help Desk to Gorgias we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Comm100 Help Desk to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Comm100 Help Desk to Gorgias work

  • Get ready

    Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Comm100 Help Desk to Gorgias.

  • Fill in the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Gorgias

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Gorgias everything

    Once everything's tested out, find a quiet time with the least load on the support team and start migrating from Comm100 Help Desk to Gorgias.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Gorgias import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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