Comm100 Help Desk to eDesk by xSellco
migration service

Trouble-free, no special skill set or coding required. A complete Comm100 Help Desk to eDesk by xSellco data migration software.

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The best Comm100 Help Desk to eDesk by xSellco tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick what data you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the new solution and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost vital customer service details.
Automated tool

Scared that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface is as easy to use as possible.

Link the platforms, pick data, click ok, and you’re done!

Data maintenance

Your information migrates completeand we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we strive to propose the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Comm100 Help Desk to eDesk by xSellco

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields, thus letting you ensure that the records end up in the right destinations in eDesk by xSellco.

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Sustained connection between object and people

When migrating your records from Comm100 Help Desk to eDesk by xSellco we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Comm100 Help Desk to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Comm100 Help Desk to eDesk by xSellco work

  • Get ready

    Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Comm100 Help Desk to eDesk by xSellco.

  • Connect Comm100 Help Desk

    Complete the form with necessary credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Connect eDesk by xSellco

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs.

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to eDesk by xSellco all data

    When everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from Comm100 Help Desk to eDesk by xSellco.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your eDesk by xSellco import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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