Comm100 Help Desk to Database
migration service

Extremely easy, no special skill set or programming required. A complete Comm100 Help Desk to Database data migration instrument.

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The best Comm100 Help Desk to Database tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick the records you need to migrate and start the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and see the miracle happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing essential customer service information.
Automated tool

Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool simple to use as possible.

Connect the help desks, choose data, click ok, and you’re done!

Data maintenance

Your customer data comes completeand we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our staff members have access to your credentials or records.

You may rest assured that with HDM no hacker attacks will take place.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we work to offer the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Comm100 Help Desk to Database

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus helping you to be sure that the records end up in the right places in Database.

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Sustained relation between object and people

When migrating your records from Comm100 Help Desk to Database we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Comm100 Help Desk to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Comm100 Help Desk to Database work

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Comm100 Help Desk to Database.

  • Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences.

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Database all data

    Once everything's tested out, find a quiet time with the least load on the support team and start migrating from Comm100 Help Desk to Database.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Database import

Our team would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation

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