Comm100 Help Desk to BSI Contact Center
migration service

Effortless , no special skill set or programming required. A complete Comm100 Help Desk to BSI Contact Center data migration tool.

More details
Secure and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to migrate data from Comm100 Help Desk to BSI Contact Center

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in BSI Contact Center.

Next

When migrating your data from Comm100 Help Desk to BSI Contact Center we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Comm100 Help Desk to BSI Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Comm100 Help Desk to BSI Contact Center work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Comm100 Help Desk

    Opt and link your Comm100 Help Desk service desk with HDM.

  • Connect BSI Contact Center

    Give the right to access your BSI Contact Center account.

  • Clarify your business needs

    Let us understand precisely what parts of your migration you want to adjust

  • Get your requirements estimated

    We shall research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Comm100 Help Desk to BSI Contact Center everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your BSI Contact Center import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

June 10, 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at scale. With this customer support platform, you can connect with your customers on any channel. In a nutshell, there is no matter whether your clients want to get in touch …

Rock Your Customer Service with Zendesk as Desk Alternative

Rock Your Customer Service with Zendesk as Desk Alternative

September 18, 2018

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and experience they expect from the brands. Customer success depends on your responsiveness on the social media. As well as they keep picking up the phone to complain, ask questions, and …

Here’s What To Do When Merging Help Desk Instances

Here’s What To Do When Merging Help Desk Instances

March 26, 2020

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the most important aspect, it saves you the headache. However, as you might have guessed, not all is as good as it might seem. Every merge comes with its own set …

Book a Call
cancel
%s
— %s