Comm100 Help Desk to BOSSDesk
migration service

Extremely easy , no special know how or programming required. A complete Comm100 Help Desk to BOSSDesk data migration tool.

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The best Comm100 Help Desk to BOSSDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on what data you need to move and set off with the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new platform and enjoy the magic happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you left it.

Security is paramount

Information is key which is why we developed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer service, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Comm100 Help Desk to BOSSDesk

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in BOSSDesk.

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Retained association between object and people

When migrating your records from Comm100 Help Desk to BOSSDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Comm100 Help Desk to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Comm100 Help Desk to BOSSDesk work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Comm100 Help Desk to BOSSDesk.

  • Connect Comm100 Help Desk

    Fill out the form with requested credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to BOSSDesk everything

    Once everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from Comm100 Help Desk to BOSSDesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your BOSSDesk import

Our team would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation

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