Comm100 Help Desk to Awesome Support
migration service

Trouble-free , no special skill set or coding required. A complete Comm100 Help Desk to Awesome Support data migration tool.

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The best Comm100 Help Desk to Awesome Support tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose the records you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the new system and see the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost critical customer service information.
Simple and easy process

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just attach your source and target, pick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your information migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.

You may be certain with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Comm100 Help Desk to Awesome Support

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in Awesome Support.

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Retained association between object and people

When migrating your records from Comm100 Help Desk to Awesome Support we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Comm100 Help Desk to Awesome Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Comm100 Help Desk to Awesome Support work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Comm100 Help Desk to Awesome Support.

  • Complete the form with required credentials to permit our data migration tool to fetch data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Awesome Support all data

    Once everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from Comm100 Help Desk to Awesome Support.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Awesome Support import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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