Comarch NGSF to Thulium
migration service

Extremely easy , no special expertise or programming required. A complete Comarch NGSF to Thulium data migration instrument.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from Comarch NGSF to Thulium

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Thulium.

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Retained association between object and people

When migrating your records from Comarch NGSF to Thulium we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Comarch NGSF to Thulium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Comarch NGSF to Thulium work

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and connect your Comarch NGSF service desk with HDM.

  • Connect Thulium

    Give the right to access your Thulium account.

  • Outline your business needs

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Get your needs estimated

    We'll research your case and send you with a cost and a scope of work.

  • Migrate from Comarch NGSF to Thulium everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Thulium import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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