CMDBuild import
in a few clicks

Without techs, delays and hustle. Via robust data import wizard.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Efficient & Furious
It takes you no longer than 10 minutes to set up the import to CMDBuild and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, directly to places you want them to be.

What are the key reasons to import data to CMDBuild
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

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Easy to understand wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Alternative and powerful field mapping

Only Help Desk Migration enables you to instantly move custom fields, as well as map their destination.

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Maintained relations between objects and people

All tickets will be imported to CMDBuild with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.

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Objects you may import to CMDBuild

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to CMDBuild in six quick steps

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Select and link your source service desk with HDM.

  • Connect CMDBuild

    Give the right to access your CMDBuild account.

  • Describe your requirements

    Let us know exactly what elements of your migration you would like to modify

  • Have your needs estimated

    We will research your case and send you with a cost and a scope of work.

  • Import to CMDBuild everything

    Move all your customer service records in a single push.

We always keep all of your data secure

We consider security and safety very seriously and have established a complete set of practices , technologies , and policies to help ensure that your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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CMDBuild import in a few clicks

Automatically. Securely. Quickly

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