CloudSPRT import
in a few clicks

Without developers, delays and hustle. With step-by-step CloudSPRT import setup form

Safe and Secure

Your passwords as well as records are safe with us and will be used for import solely.

Fast & Furious

It will take you no longer than 20 minutes to set up the import to CloudSPRT and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to CloudSPRT
using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Easy to use wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration lets you automatically move custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to CloudSPRT with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

Objects you may import to CloudSPRT

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to CloudSPRT in 6 easy steps

Prepare

Sign up and go to our migration wizard.
Connect source Help Desk

Choose and connect your source service desk with HDM.
Connect CloudSPRT

Grant the right to access your CloudSPRT account.
Explain your business needs

Let us understand precisely what elements of your migration you wish to modify
Get your preferences estimated

We'll research your application and get back to you with a the overall cost and a scope of tasks.
Import to CloudSPRT everything

Transfer all your customer support records in a single push.

We keep your data secure

We take security very seriously and have developed a comprehensive set of practices , technologies , and policies to help guarantee your data is secure.

Read our security guidebook

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To CloudSPRT

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.