Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

CloudSPRT to WalkMe
migration service

Smooth , no special expertise or coding required. A complete CloudSPRT to WalkMe data migration instrument.

More details

Your best tool for CloudSPRT to WalkMe data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick customer info you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and observe the magic happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost essential customer service details.
Simple and easy procedure

No need to worry about coding or constantly watch each piece of info moved.

Just attach both platforms, tick what you want to take to a new database and allow the system do the remainder.

From sender information to phone number connection, all you records will keep their previous connections intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is everything which is why we developed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from CloudSPRT to WalkMe

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in WalkMe.

Next

Retained connectivity between object and people

When migrating your data from CloudSPRT to WalkMe we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from CloudSPRT to WalkMe

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CloudSPRT to WalkMe work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect CloudSPRT

    Select and connect your CloudSPRT support desk with HDM.

  • Connect WalkMe

    Give access to your WalkMe account.

  • Express your needs

    Let us know what parts of your migration you wish to modify

  • Have your requirements estimated

    We'll investigate your case and send you with a total price and a scope of tasks.

  • Migrate from CloudSPRT to WalkMe all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your WalkMe import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

Rules To Follow During A Data Migration

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…

Service Desk vs Help Desk: What’s the Difference?

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Book a Call
cancel
%s
— %s