96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

CloudSPRT to USU Valuemation (ITSDM)
migration service

Smooth , no special knowledge or programming required. A complete CloudSPRT to USU Valuemation (ITSDM) data migration tool.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from CloudSPRT to USU Valuemation (ITSDM)

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in USU Valuemation (ITSDM).

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Retained connection between object and people

When migrating your data from CloudSPRT to USU Valuemation (ITSDM) we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from CloudSPRT to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from CloudSPRT to USU Valuemation (ITSDM) work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and link your CloudSPRT service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Grant access to your USU Valuemation (ITSDM) account.

  • Describe your requirements

    Let us know what aspects of your migration you wish to adjust

  • Have your requirements estimated

    We will analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from CloudSPRT to USU Valuemation (ITSDM) everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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Start new estimation
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
Talk to an Expert

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your USU Valuemation (ITSDM) import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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Help Desk Migration service


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