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CloudSPRT to Twilio Flex
migration service

Trouble-free , no special know how or programming required. A complete CloudSPRT to Twilio Flex data migration tool.

More details

The best CloudSPRT to Twilio Flex tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on what data you need to migrate and start the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the target platform and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer support details.
Effortless process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just attach both platforms, choose what you want to take to a new database and let the tool deal with the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is everything which is why we developed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You’re in control

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from CloudSPRT to Twilio Flex

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in Twilio Flex.

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Maintained association between object and people

When migrating your records from CloudSPRT to Twilio Flex we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CloudSPRT to Twilio Flex

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CloudSPRT to Twilio Flex work

  • Get ready

    Sign-up and go to our migration software.

  • Connect CloudSPRT

    Choose and link your CloudSPRT support desk with HDM.

  • Connect Twilio Flex

    Grant access to your Twilio Flex account.

  • Detail your needs

    Let us know exactly what parts of your migration you would like to fine-tune

  • Have your requirements estimated

    We'll research your application and get back to you with a price and a scope of work.

  • Migrate from CloudSPRT to Twilio Flex all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Twilio Flex import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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